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Personalization and Customization

What Is Customization And Personalization?

According to trendwatching.com: "No longer do consumers want to be like the Joneses, the Mullers or the Li’s. When individuality rules and conformity is frowned upon, owning something no one else has is hot.* The ‘mass’ that consumers are willing to put up with is either the stuff they don't really care about—and can get on the cheap at the Wal-Marts and Aldis of this world—and some remaining objects of mass desire like the iPhone or the Mini Cooper. However, even these are likely to be customized and personalized the moment they leave the warehouse, website or store. "

High end brand websites are offering exciting new tools to enable users to customize everything from sports shoes (Nike) to you own sports car (Bugatti). So what is the difference between customization and personalization and how can you offer these tools on your site?

Personalization

Ecommerce Personalization is all about enabling users to personalize the product according to the customer’s needs and wants. Personalization is about users making your products have a special meaning for them. Users can add their own text and pictures which can be anything from their name, their loved ones or their favourite sports stars.  Personalization adds an extra dimension to a purchase, as customers are more likely to buy a product, that they taken the time to interact with and personalize.

Customization

Product Customization is all about allowing the customer, to choose the way they interact with the product or service. Take a kitchen design website for instance. Before deciding which products to buy, users can change the layout of the kitchen, size and colour of units, colour of handles for drawers and cabinets, choose finishes, appliances and more. By giving the customer a choice, product customization can often sublimely upsell a wide range of products that the customer may not have even considered. Catering to your customer’s creative genius allows them to have fun with their purchase, and the buying cycle becomes interesting and exciting, and more importantly they are more likely to complete the sales cycle if there guided through their choices.

The days of static websites are long gone. Webmasters and site owners, are now looking to make their website different from the competitors, personalization and customization are two solutions that fit these needs.

Contact us now to see how our product customization and personalization services can help increase visibility and sales to your own site.



The web has now become a competitive market place compared to 10 years ago. Doing a search for a service or a product in a search engine can produce often millions of results. So what makes customers pick one over another?

For instance say you have three website offering the same product at the same price. One takes 70% of the sales, one takes 20% and one 10%. What makes people choose the first website? The answer is in the way the sites are presented to the market. Putting up a site and expecting people to buy is no longer an option instead users need to be drawn into a website, and interact with it.

This is where product customization and Personalization come into play. So what is the difference between customization and personalization and how can webmasters or site owner use it?

Personalization

Ecommerce Personalization is all about enabling users to personalize the  product according  to the customer’s needs and wants.  Personalization is about users making your products have a special meaning for them. Users can add their own text and pictures which can be anything from their name, their loved ones or their favourite sports stars. [maybe add some more text along these lines.] Personalization adds an extra dimension to a purchase, as customer are more like to buy a product, that I have taken time out specialize.

Customization

Product Customization is all about allowing the customer, to choose the way they interact with the product or service. Take a kitchen design website for instance. Before deciding which products to buy, users can change the layout of the kitchen, size and colour of units, colour of handles for drawers and cabinets, choose finishes, appliancea and more. By giving the customer a choice, product customization can often sublimely upsell a wide range of products that the customer may not have even considered.  Catering to your customer’s creative genius allows them to have fun with their purchase, and the buying cycle becomes interesting and exciting, and more importantly they are more likely to complete the sales cycle if there guided through their choices.

The days of static websites are long gone. Webmasters and site owners, are now looking to make their website different from the competitors, personalization and customization are two solutions that fit these needs.

Contact us now to see how our product customization and personalization services can help increase visibility and sales to your own site.

 

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I was very impressed with the quality of team work on our project. Doogma were very easy to work with and customizing to meet our needs wasn’t a problem. I can’t say enough about the product and the technical support that we received in order to get our project up and running very quickly.

Judy Fenton, Director of Business Applications
Woodcraft Supply LLC